Privacy Policy

This policy was last updated on 20/06/2025

At FastGuard Security Services Inc, we are committed to protecting your personal information. This Privacy Policy explains how we handle your data and your rights regarding its use.

Your Acceptance
By providing us with your personal information, you acknowledge that you have reviewed this Privacy Policy and agree to its terms. If you have any questions, please contact us.

Updates to This Policy
We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Any modifications will be posted here, and your continued use of our website after such changes constitutes your acceptance of the revised policy. We encourage you to review this page regularly for the latest information.

Information we may collect

We may collect the following information from you:

  1. Name and job title
  2. Contact information including email address
  3. Demographic information such as postcode, preferences and interests
  4. Other information relevant to customer surveys and/or offers

Where we acquire your personal information from third parties, we will process and secure it as described in this Privacy Policy.

By supplying personal information of a third party to us, you warrant that you have obtained the necessary consent from such third party for its disclosure and use in accordance with this Privacy Policy.

Security of Personal Information

We implement and maintain appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include, but are not limited to:

  1. Data Encryption – Use of industry-standard encryption protocols for data transmission and storage.

  2. Access Controls – Strict role-based access restrictions to ensure only authorized personnel handle personal information.

  3. Security Audits – Regular testing and assessment of our security infrastructure to identify and address vulnerabilities.

  4. Employee Training – Ongoing privacy and security awareness programs for staff handling sensitive data.

  5. Incident Response – Established procedures to promptly address and mitigate potential data breaches.

While we take reasonable steps to secure your information, no system is completely immune to risks. In the event of a data breach that affects your privacy rights, we will notify you and relevant authorities as required by applicable law.

You also play a vital role in security by keeping account credentials confidential and promptly reporting any suspicious activity. Contact us for questions about our security practices.

Use and Disclosure of Personal Information

We will only use or disclose your personal information for the purposes outlined in this Privacy Policy, or as otherwise permitted by law. This includes, but is not limited to, the following circumstances:

  1. Primary Purpose – To provide and improve our services, communicate with you, and fulfill our contractual obligations.

  2. Consent – Where you have given explicit consent for a specific use or disclosure.

  3. Legal Compliance – When required by law, regulation, or legal process.

  4. Legitimate Business Interests – For fraud prevention, security, and internal analytics, provided such processing does not override your privacy rights.

  5. Third-Party Service Providers – We may share data with trusted partners who assist in delivering our services, under strict confidentiality agreements.

We do not sell your personal information to third parties. Any disclosure beyond the scope of this policy will occur only with your authorization or as mandated by applicable law.

Change of Control

In the event of a merger, acquisition, sale of assets, or other change of control involving our business, your personal information may be transferred as part of the transaction. We will:

  1. Notify You – Provide advance notice of any such transfer (where practicable) and outline your rights regarding your data.

  2. Maintain Protection – Ensure that any successor entity adheres to privacy commitments consistent with this Privacy Policy or obtains your consent for new terms.

  3. Control Your Data – If required by applicable law, you may have the right to opt out of such transfers where feasible.

This policy ensures transparency and continuity of your privacy rights during corporate transitions.

Links to Third-Party Websites

Our website may contain links to external sites that are not operated by us. Please note:

  1. No Control or Endorsement: We do not oversee, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites.

  2. Your Responsibility: When you leave our site, we encourage you to review the privacy policy and terms of service of every website you visit.

  3. No Liability: We disclaim all liability for any loss or damage arising from your use of external sites, including those linked from our platform.

For clarity, this Privacy Policy applies solely to information collected by us through our official channels.

Controlling Your Personal Information

Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act) and provincial legislation, you have the following rights regarding your personal information:

Your Rights

  1. Access – You may request details about the personal information we hold about you and how it is used.
  2. Correction – You can ask us to update or correct inaccurate or incomplete data.
  3. Withdrawal of Consent – Where we rely on your consent for processing, you may withdraw it at any time (subject to legal or contractual restrictions).
  4. Deletion – You may request the deletion of your personal information, unless we are required to retain it by law (e.g., for tax or fraud prevention purposes).
  5. Complaint – If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or the Office of the Privacy Commissioner of Canada (OPC).

How to Exercise Your Rights

To submit a request, please contact our Privacy Officer at:

Email: syed@fastguard.ca
Phone: (437) 538-4411

We will respond to your request within 30 days, as required under Canadian law. For verification purposes, we may ask for additional details to confirm your identity before processing your request.

Exceptions

Certain legal or business requirements may limit these rights, such as:

  • Compliance with court orders or regulatory obligations.

  • Retention for fraud prevention or financial record-keeping.

  • Where the request is frivolous, vexatious, or would infringe on another individual’s privacy.

For more information on Canadian privacy laws, visit: Office of the Privacy Commissioner of Canada.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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